Contact Ultimate Sewing & Vac
The fastest way to get the right answer is to include your machine’s model number and, if you have it, a photo of the part you are replacing.
Phone
Call (888) 639-9878. If we miss you, leave the model number and we call back.
Write to support@ultimatesewingandvac.com.
Order questions
Have your order number ready. Tracking is emailed when your order ships; if you have not received it within two business days of ordering, email us and we will chase it.
Where we are
Ultimate Sewing & Vac is an online-only retailer based in New Jersey. We do not have a walk-in store or a repair service, and orders ship from our US distribution warehouse.
Trade enquiries
Repair shops and dealers: use the application form on the wholesale page and we will come back with pricing.
Send us a message
Include your machine’s brand and model number so we can check the part before you order.